This course takes place over four half-day sessions. Training Dates: October 7, 8, 14, and 15; 8 a.m. – 12:30 p.m. The key to improving process performance is the ability to understand, control and reduce variation. In this workshop, participants will learn how the monitoring and analysis tools of SPC can be used to achieve that goal. Going beyond the mere mechanics of SPC, this workshop will also guide participants through the steps needed to define a process and determine…